Copyright and DMCA Policy

Our policy

Policy Monster respects copyright and expects its customers to. We respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. §512, and we terminate the accounts of repeat infringers.

The material we host on customers’ behalf is their own legal documents, published at policies.policy.monster. If you believe material hosted there infringes a copyright you own or are authorised to act for, use the process below.

Designated agent

Send copyright notices to our designated agent:

• Copyright Agent, [to be confirmed before launch]
• [to be confirmed before launch]
• Email: dmca@policy.monster

This contact is for copyright notices only. Anything else sent here — support questions, service of unrelated process, general complaints — will not be answered; use legal@policy.monster instead.

How to file a notice

To be effective under §512(c)(3), your notice must be a written communication that includes substantially all of the following:

1. A physical or electronic signature of a person authorised to act on behalf of the owner of the exclusive right allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed — or, if multiple works at a single site are covered by one notice, a representative list of them.
3. Identification of the material claimed to be infringing, with enough information to let us locate it. A specific URL is what makes this work; a domain name usually is not.
4. Your name, address, telephone number and email address.
5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate, and — under penalty of perjury — that you are authorised to act on behalf of the owner of the right allegedly infringed.

What we do when we receive a notice

1. We review the notice for the elements above. If something essential is missing we will tell you what, so you can resubmit.
2. On a compliant notice we expeditiously remove or disable access to the material.
3. We take reasonable steps to notify the customer who published it, and give them a copy of the notice — including your contact details, which the statute requires us to pass on.
4. We tell the customer they may file a counter-notification, and how.

Counter-notification

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notification to the agent above. Under §512(g)(3), it must include substantially all of the following:

1. Your physical or electronic signature.
2. Identification of the material removed and the location at which it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address and telephone number.
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located — or, if your address is outside the United States, to the jurisdiction of any judicial district in which we may be found — and that you will accept service of process from the person who filed the notice, or their agent.

If we receive a valid counter-notification, we will forward it to the complainant and tell them we will restore the material in 10 to 14 business days, unless they first notify us that they have filed an action seeking a court order to restrain the allegedly infringing activity.

A counter-notification is a legal document made under penalty of perjury, and it exposes you to a lawsuit in a court you have agreed to. Do not file one casually.

Repeat infringers

As required by §512(i), we have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of customers who are repeat infringers. We take account of the number and substance of notices received, whether they were contested, and the outcome of any counter-notification. Termination for repeat infringement does not entitle the customer to a refund, as set out in the Refund and Cancellation Policy.

Trade marks and other complaints