Online stores and paid services
Set out how payment, delivery and cancellation work, consistent with your refund policy.
The agreement between you and your users — accounts, payments, liability and termination — generated from how your business actually works.
Answer in plain language and your terms and conditions is assembled from them.
Clauses appear when your answers switch them on, including EU, UK and California wording where a policy has it.
Plain-language hints on the questions, and a note wherever the law makes an answer matter.
HTML, Markdown, plain text or PDF, free. Hosting at a permanent link is optional.
There is no master template with blanks. Each section is built from the clauses your answers switch on — a clause that does not apply to you is simply not there.
Set out how payment, delivery and cancellation work, consistent with your refund policy.
Account responsibilities, suspension and termination — what makes enforcing your rules fair rather than arbitrary.
Who owns what users post, the licence you need to show it, and what happens when it breaks the rules.
Privacy policy, terms, cookie policy, refunds and more. You answer only the questions that policy needs.

Plain questions about your business, with a note on why each one matters. Any paid clause shows its price beside the answer.

Copy the HTML, or download HTML, Markdown, text, PDF or Word. A policy with paid clauses can also be hosted at a permanent link that is updated for you.

Terms and conditions are the contract for using your service; a privacy policy explains how you handle personal data. They answer different questions, so most sites publish both.
Yes. One of the questions asks which law governs the agreement, and that choice is written into the general terms.
Yes. Creating, copying and downloading your terms and conditions is free. A few specialist clauses — payments, subscriptions, user-generated content, use of feedback, promotions and contests, gdpr wording (european union), uk gdpr wording — are paid, from $14, and only if your answers need them. Prices are shown next to each answer before you pay.
Not for a free policy — you can create one as a guest. An account is needed to pay for clauses, to host a policy, or to come back and edit it later.
Yes. Copy the HTML into a page on your site, or download it as HTML, Markdown, plain text or PDF.
Yes, once it includes a paid clause: a paid policy can be hosted at a permanent URL you link from your footer, and is updated for you when its clauses are revised. Every published version is kept. Free policies are copied or downloaded.
No. Policy Monster is not a law firm and does not give legal advice. The generator assembles a document from your answers; for advice about your own situation, speak to a qualified lawyer.

What cookies are, when consent may be required, and what a fair banner usually includes.

How to map what your site really collects and describe it truthfully in your policy.

The policies most online shops publish, what each covers, and where to show them.
Free to create, copy and download. No account needed. Paid clauses come with hosting.
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